Terms of Service

Last updated: May 13, 2025

Welcome to Pinnacle. These Terms of Service ("Terms") govern your access to and use of the services, platforms, and tools provided by Pinnacle, including the Pinnacle App, Student Portal, and related systems (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

1. Invitation-Only Access

Pinnacle operates on an invitation-only basis. Access to any service, platform, or communication channel is available solely to:

  • Enrolled students

  • Their parents or legal guardians

  • Approved staff and faculty

Unauthorized use of our systems is strictly prohibited.

2. Use of Services

By using our Services, you agree to:

  • Use them only for lawful, school-related purposes

  • Keep login credentials secure and confidential

  • Respect the privacy and confidentiality of other users

  • Refrain from attempting to access or interfere with accounts or systems outside your authorization

3. User Responsibilities

You are responsible for all activity conducted under your account. You agree not to:

  • Share your account access with unauthorized individuals

  • Misuse, disrupt, or attempt to bypass security features

  • Upload or transmit any harmful or unauthorized content

4. Communication

All official communication between Pinnacle and its families occurs through:

  • The Pinnacle App

  • The Student Portal

  • Secure invitation-based email links

We do not engage in public email correspondence, unsolicited calls, or social media outreach.

5. Data Protection

All use of data is governed by our Privacy Policy, which explains how personal information is handled, stored, and protected.

6. Academic Records and Requests

Transcripts, enrollment verifications, and academic records must be requested by the student or their guardian through the Pinnacle Student Portal.
We do not fulfill requests from third parties, universities, or external organizations directly.

7. Suspension and Termination

Pinnacle reserves the right to suspend or terminate access to its services at any time for:

  • Violations of these Terms

  • Security risks or suspected unauthorized use

  • Withdrawal from the school or completion of enrollment period

8. Changes to Terms

These Terms may be updated periodically to reflect changes in policy, technology, or law. Continued use of the Services after such updates indicates acceptance of the new Terms.

Contacting Us
For questions related to these Terms, please communicate through your secure invitation link or the Pinnacle App.