Privacy Policy

Last updated: January 1, 2025

At Pinnacle, your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard the limited personal information we process through our private systems and platforms.

1. Information We Collect

Pinnacle only collects personal information that is voluntarily provided by invited families, enrolled students, and authorized guardians through:

  • The Pinnacle App

  • The Student Portal

  • Secure invitation links

We do not collect information from the general public or visitors to our website.

2. How We Use Your Information

We use the information you provide solely to:

  • Support educational services and student records

  • Communicate with families through secure, private channels

  • Manage enrollment, counseling, and academic services

  • Ensure the safety and compliance of our digital platforms

We do not use personal information for marketing purposes or share it with third-party advertisers.

3. Data Security

We take privacy seriously and implement industry-standard security measures to protect all student and family data. Access to sensitive data is limited to authorized personnel and encrypted systems.

4. No Public Access

Due to the exclusive, invitation-only nature of our school model:

  • We do not accept unsolicited inquiries or submissions from the public

  • We do not share school contact information, student data, or institutional records outside of secure internal systems

  • All transcript or academic requests must be initiated by the student or their family via the Pinnacle Student Portal

5. Third Parties

We do not sell, rent, or disclose personal information to third-party entities. Limited service providers may be used (e.g., for secure data hosting), but only under strict confidentiality and data protection agreements.

6. Your Rights

As a parent or student, you have the right to:

  • Access and update your information through the Pinnacle App or Portal

  • Request data corrections or clarifications via our secure channels

For privacy-related concerns, use the communication method provided in your invitation or log into the Pinnacle App.

7. Changes to This Policy

We may update this policy occasionally to reflect changes in our practices or legal obligations. The latest version will always be available on this page.

Questions?
For privacy-related inquiries, please contact us through your secure family portal or Pinnacle App.